StarzBet Casino Terms of Use

These Terms and Conditions set out the rules that govern your use of StarzBet’s online casino and sportsbook services in Canada. They explain the relationship between us and registered users, outline responsibilities, and describe core operating rules. By creating an account and using our services you agree to follow these terms and any specific rules that apply to promotions, games, payments and account verification.

Account responsibilities

You are responsible for maintaining accurate account details and keeping your login credentials secure. Only one account per person, household and payment method is permitted. If you suspect unauthorised access or loss of credentials, contact support immediately. We may suspend, restrict or close accounts where we suspect fraud, chargebacks, collusion, use of bots, or other attempts to bypass our rules. Remaining balances on closed accounts will be handled in accordance with these terms.

Eligibility requirements

To register you must be at least 18 years old, or the legal gambling age in your province or territory if higher. You must be physically located in a jurisdiction where our services are permitted. We reserve the right to verify age and identity using government ID, proof of address and payment evidence. Providing false or misleading information may lead to account closure and forfeiture of funds.

Acceptable platform use

Use the platform lawfully and in good faith. Prohibited behaviour includes exploiting software or promotions, collusion with other players, operating automated betting software, attempting multiple accounts, and using technology to mask location to access restricted offers. Repeated or serious breaches may result in suspension, closure and loss of winnings.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms that will be made available when the offer is claimed. Offers typically include wagering requirements and game contribution rules; these vary by promotion and by game type. Only one bonus may be active at a time unless expressly stated. Abuse of promotions or using excluded payment methods may void bonus balances and any related winnings.

Deposits and withdrawals

We accept a range of payment methods suitable for Canadian users including Interac, Visa Debit, common e-wallets and supported cryptocurrencies. Minimum deposit thresholds start at CA$10 for many methods. Deposits are usually instant; withdrawals are subject to account verification and risk checks and may take additional time to process. Typical processing time after approval can be up to 72 hours, with crypto often being faster.

Verification checks

Before processing larger withdrawals we may require government ID, proof of address and proof of payment. Until verification is complete, withdrawal limits may apply. We do not charge internal withdrawal fees except where stated; intermediary or network fees may apply.

Dispute resolution

If you have a dispute, contact our customer support team with full details and evidence. We will investigate and respond. If the issue remains unresolved you may request escalation to our internal review. Where applicable, disputes may be handled under the laws of the user’s Canadian province or territory.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and notified to registered users where appropriate. Continued use of your account after changes are posted constitutes acceptance of the updated terms. Please review this page regularly and contact support if you have questions.